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Management Theory and Practice MCQs from NMIMS Books
Q1. In which empire, management organised general administration and controlled its political, military, and judgmental issues by using effective communication?
a. Roman Empire
b. Mughal Empire
c. Ottoman Empire
d. Russian Empire
a. Roman EmpireAnswer
Q2. ___________ was a period of transition from manual production methods to new manufacturing processes in the late eighteenth century
a. Maximisation
b. Classical Approach
c. Industrial revolution
d. None of these
c. Industrial revolutionAnswer
Q3. Name the characteristic of the industrial revolution that is all the maximisation of production.
a. Classical Approach
b. Maximisation
c. Division of work
d. None of these
b. MaximisationAnswer
Q4. Political forces can be in the form of social norms arising from the values and beliefs of people in a society.
a. True
b. False
b. FalseAnswer
Q5. Which approach of management was developed in 1800-1930?
a. Division of work
b. Henri Fayol
c. Classical Approach
d. None of these
c. Classical ApproachAnswer
Q6. _______________ is also known as Taylorism.
a. Administrative management
b. Bureaucratic management
c. Scientific management
d. Traditional management
c. Scientific managementAnswer
Q7. According to which principle, work should be divided among individuals and groups according to their skills and knowledge?
a. Division of work
b. Henri Fayol
c. Yes
d. None of these
a. Division of workAnswer
Q8. Who presented 14 principles of management?
a. Yes
b. Just in time
c. Henri Fayol
d. None of these
c. Henri FayolAnswer
Q9. Time and motion study is one of the important traits of bureaucratic management.
a. True
b. False
b. FalseAnswer
Q10. Is the system approach a modern approach?
a. True
b. False
a. TrueAnswer
Q11. Who developed the concept of profit sharing and participative decision making?
a. Max Weber
b. Charles Babbage
c. George E. Mayo
d. Robert Owen
b. Charles BabbageAnswer
Q12. Contribution of Henry Laurence Gantt:
a. Task and bonus plan
b. Scientific management
c. Programmable computer
d. Human relations approach
a. Task and bonus planAnswer
Q13. In charismatic organisations, managerial positions are handed down from one generation to the other irrespective of intelligence, knowledge, and experience.
a. True
b. False
b. FalseAnswer
Q14. Hawthorne studies were conducted to find the relation between physical environment and workers’ output.
a. True
b. False
a. TrueAnswer
Q15. Name the philosophy of continuous improvement, wherein unused or waste resources are identified and removed.
a. Motorola
b. Just in time
c. TQM
d. None of these
b. Just in timeAnswer
Q16. In 5S, which of the following refers to organising the work area in such a manner that all the unnecessary items are eliminated?
a. Seiri
b. Seiton
c. Seiso
d. Seiketsu
a. SeiriAnswer
Q17. Name the organisation that developed Six Sigma for improving processes.
a. Ford
b. Honda
c. Motorola
d. None of these
c. MotorolaAnswer
Q18. What does 7Ms stand for in the 7 Ms viewpoint on management?
a. 7 Ms are men, machine, material, money, methods, market, and motive
b. 7 Ms are material, monopoly, material, money, methods, marketing, and motivation
c. 7 Ms are men, monopoly, mars, money, methods, marketing, and motivation
d. None of these
a. 7 Ms are men, machine, material, money, methods, market, and motiveAnswer
Q19. What are the two important aspects of successful management?
a. Management and service
b. Quality and Quantity
c. Efficiency and effectiveness
d. None of these
c. Efficiency and effectivenessAnswer
Q20. Management is required by individuals in every aspect be it their personal or professional lives. What nature of management does it reflect?
a. Art
b. Management is universal
c. Planning
d. None of these
b. Management is universalAnswer
Q21. Management is an on-going process that is performed by managers at all levels in an organisation.
a. True
b. False
a. TrueAnswer
Q22. _______________ is defined as a system of doing something in an organised manner.
a. Service
b. Product
c. ART
d. None of these
c. ARTAnswer
Q23. What is a forward-looking function of management?
a. Planning
b. Staffing
c. Organizing
d. None of these
a. PlanningAnswer
Q24. ___________ involves employing an efficient pool of people.
a. Agency
b. Location
c. Staffing
d. None of these
c. StaffingAnswer
Q25. What are the steps of the control function?
a. Social responsive approach steps of control functions
b. The main steps of the control function include establishing performance standards, measuring the actual performance, determining gaps between set standards and achieved standards, and taking corrective measures
c. Establishing performance measuring steps
b. The main steps of the control function include establishing performance standards, measuring the actual performance, determining gaps between set standards and achieved standards, and taking corrective measuresAnswer
Q26. What does CSR stand for?
a. Corporate Social Resources
b. Corporate Social Responsibility
c. Corporate Society Responsibility
d. Care Social Responsibility
b. Corporate Social ResponsibilityAnswer
Q27. ____________ approach works actively to deal with social needs and problems.
a. Forecasting
b. Code of conduct
c. Social responsive approach
d. None of these
c. Social responsive approachAnswer
Q28. Administration and management are closely related.
a. True
b. False
a. TrueAnswer
Q29. In the view, administration is different from management; ________is a higher level activity, while ____________ is a lower level function.
a. Function, Quality
b. Code of conduct, Quality
c. Culture, Services
d. None of these
Administration, ManagementAnswer
Q30. ______________involves rules and regulations for guiding the behaviour of individuals.
a. Corporate culture
b. Tompenaar
c. Code of conduct
d. None of these
c. Code of conductAnswer
Q31. Profession does not have any formalised methods of acquiringmtraining and experience.
a. True
b. False
b. FalseAnswer
Q32. “Organisational culture is the distinctive norms, beliefs, principles and ways of behaving that combine to give each organisation its distinct character”. Identify the speaker of these words.
a. Edgar Schien
b. Arnold
c. Hofstede
d. Trompenaar
a. Edgar SchienAnswer
Q33. ___________ defines the standard code of conduct for employees in an organisation by providing a set of norms, processes, policies, rules, and regulations.
a. Tompenaar
b. Corporate culture
c. Avoiding
d. None of these
b. Corporate cultureAnswer
Q34. Name the theorist who provided seven cultural dimensions?
a. Avoiding
b. Manager
c. Tompenaar
d. None of these
c. TompenaarAnswer
Q35. In which type of culture, a leader takes all decisions on behalf of a group/organisation?
a. Mechanistic culture
b. Authoritarian culture
c. Organic culture
d. Subculture
b. Authoritarian cultureAnswer
Q36. The values of an organisation hold no relevance unless they are incorporated in practices.
a. True
b. False
a. TrueAnswer
Q37. Sometimes people belonging to one culture stereotype people from different cultural backgrounds.
a. True
b. False
a. TrueAnswer
Q38. What type of conflict arises between a manager and his/her subordinates on various issues?
a. Vertical conflict
b. Lateral conflict
c. Diagonal conflict
d. Horizontal conflict
a. Vertical conflictAnswer
Q39. In which technique, people avoid conflicts by simply changing the topic or denying any situation that may lead to a problem?
a. Avoiding
b. Manager
c. Performance management
d. None of these
a. AvoidingAnswer
Q40. The collaborating style is adopted by organisations when both opposite parties are equally strong and there is a deadline looming over them.
a. True
b. False
b. FalseAnswer
Q41. The effectiveness of a corporate culture depends on the way people interact with each other, information is shared, and decisions are made in an organisation.
a. True
b. False
a. TrueAnswer
Q42. Which of the following is not a measure of improving communication in organisations?
a. There must be only one channel of communication.
b. Important messages must be repeated from time-to-time.
c. There should be effective listening at the receiver’s side.
d. Employees must convey their feedback.
a. There must be only one channel of communication.Answer
Q43. Who is responsible for handling problems that arise due to cultural differences in organisations?
a. Performance management
b. Behavioural orientation
c. Manager
d. None of these
c. ManagerAnswer
Q44. __________________ is actually a platform where employees can share their ideas and suggestions for improvements.
a. Behavioural orientation
b. Performance management
c. Departmentation
d. None of these
b. Performance managementAnswer
Q45. In _______________________, employees are informed about the organisation’s code of conduct and ethical values
a. Departmentation
b. Synergy
c. Behavioural orientation
d. None of these
c. Behavioural orientationAnswer
Q46. The logical arrangement of tasks, duties, and roles and responsibilities with the aim to achieve the predetermined objectives of the organisation is called:
a. Organisational matrix
b. Organisational structure
c. Functional structure
d. Divisional structure
b. Organisational structureAnswer
Q47. _____________ involves dividing a large organisation into smaller units (called departments) as per specialised functions.
a. Departmentation
b. Weisbord
c. Marvin
d. None of these
a. DepartmentationAnswer
Q48. “The networking of individuals in an organisational structure must lead to synergy.” What is synergy?
a. Individual input
b. Group Input
c. Synergy implies that the efforts of all individuals should result in more than the sum of individual output
d. None of these
c. Synergy implies that the efforts of all individuals should result in more than the sum of individual outputAnswer
Q49. Who developed the six-box model?
a. Mark
b. Marvin Weisbord
c. Irvin
d. None of these
b. Marvin WeisbordAnswer
Q50. An organisational structure in which an organisation is divided into different independent units is called__________
a. Moral involvement
b. Normative power
c. Divisional organisational model
d. None of these
c. Divisional organisational modelAnswer
Q51. _______________ is a positive orientation of high intensity.
a. Moral involvement
b. Normative power
c. Involvement
d. None of these
a. Moral involvementAnswer
Q52. Which type of power uses intrinsic rewards to influence the behaviour of individuals?
a. Involvement
b. Extra
c. Normative power
d. None of these
c. Normative powerAnswer
Q53. Utilitarian power involves the application of force and fear for controlling the actions of lower level participants.
a. True
b. False
a. TrueAnswer
Q54. __________ refers to the attitudes, ranks, and roles of an organisation’s employees
a. Negative
b. Involvement
c. Organisational size
d. None of these
b. InvolvementAnswer
Q55. Give examples of weaknesses of the organisation.
a. Extra Fund
b. High selling products/services are weakness of an organisation
c. Insufficient funds, late response to customer requirements, limited product range, inefficient production, etc. are the weaknesses of an organisation.
d. None of these
c. Insufficient funds, late response to customer requirements, limited product range, inefficient production, etc. are the weaknesses of an organisation.Answer
Q56. _________ is defined by a number of employees and the businesses of an organisation.
a. Organisational size
b. Communication
c. Keith Davis
d. None of these
a. Organisational sizeAnswer
Q57. The advent of advanced technologies has automated the different processes of organisations.
a. True
b. False
a. TrueAnswer
Q58. A process that involves transferring information from one party to another is called __________________
a. Keith Davis
b. Business communication
c. Communication
d. None of these
c. CommunicationAnswer
Q59. “Communication is the process of passing information and understanding from one person to another.”— Identify the speaker of these words.
a. Business communication
b. Keith Davis
c. Target audience
d. None of these
b. Keith DavisAnswer
Q60. Encoding is a process of deciphering the encoded message received from the sender and understanding its intended meaning.
a. True
b. False
b. FalseAnswer
Q61. Which of the following is basically the acknowledgement of receiving the message or a reply to the message?
a. Feedback
b. Message
c. Deciphering
d. Decoding
a. FeedbackAnswer
Q62. ________________________ is a process of exchanging business issues, information, and functions between various parties and aim at organising and administering business functions effectively.
a. Target audience
b. Formal
c. Business communication
d. None of these
c. Business communicationAnswer
Q63. Based on the _____________________, communication can be internal or external in the organisation.
a. Target audience
b. Formal
c. Various social media tools, such as Facebook, LinkedIn, and Twitter have emerged as valuable business communication tools.
d. None of these
a. Target audienceAnswer
Q64. Which type of communication flows between employees working at the same level?
a. Upward communication
b. Downward communication
c. Horizontal communication
d. Diagonal communication
c. Horizontal communicationAnswer
Q65. Communication between the production manager of an organisation and vendors regarding the quality of raw material is internal communication.
a. True
b. False
b. FalseAnswer
Q66. In ______________ communication, there are certain rules and principles that need to be followed while conveying a message.
a. Formal
b. Various social media tools, such as Facebook, LinkedIn, and Twitter have emerged as valuable business communication tools.
c. Web conferencing
d. None of these
a. FormalAnswer
Q67. Name a few social media tools that can be used as valuable business communication tools.
a. Google Adsense, AWS
b. Six Sigma, TQM and Khaizen
c. Facebook, LinkedIn, and Twitter
d. None of these
c. Facebook, LinkedIn, and TwitterAnswer
Q68. __________allows individuals to hold real-time communication with multiple users at remote locations through the Internet.
a. Stereotyping
b. Web conferencing
c. Halo effect
d. None of these
b. Web conferencingAnswer
Q69. Communication helps in maintaining discipline and control in an organisation.
a. True
b. False
a. TrueAnswer
Q70. _______________refers to categorising people into a single class based on some trait.
a. Stereotyping
b. Halo effect
c. Decision
d. None of these
a. StereotypingAnswer
Q71. _______________ is a type of perceptive bias where a particular perception of one’s personality trait influences the perception of the entire personality of a person.
a. Decision
b. Rational Model
c. Halo effect
d. None of these
c. Halo effectAnswer
Q72. “Decision-making is the actual selection from among alternatives of a course of action.” Identify the speaker of these words
a. Harris
b. Koontz O’Donnell
c. Louis A. Allen
d. George R. Terry
b. Koontz O’DonnellAnswer
Q73. A __________ can be described as a conclusion or the best course of action that is derived / selected after thorough consideration.
a. Rational Model
b. Decision
c. Centralised
d. None of these
b. DecisionAnswer
Q74. An organisation makes decisions based on its needs and preferences.
a. True
b. False
a. TrueAnswer
Q75. Arrange the following steps involved in the decision-making process sequentially:
1. Defining the problem and collecting information
2. Evaluating alternatives
3. Selecting the best alternative
4. Developing possible courses of action or alternatives
5. Following up
6. Implementing the decision
a. 1, 2, 3, 4, 5, 6
b. 1, 3, 2, 4, 5, 6
c. 1, 4, 2, 3, 6, 5
d. 1, 4, 2, 3, 5, 6
c. 1, 4, 2, 3, 6, 5Answer
Q76. In which decision-making model, managers use their thoughts for analysing the available alternatives and selecting the best one?
a. Rational Model
b. Centralised
c. Programmed
d. None of these
a. Rational ModelAnswer
Q77. In the centralised structure, the top management may lose control over its operating units.
a. True
b. False
b. FalseAnswer
Q78. __________________ decision making structure is found in small organisations due to their small size of operations
a. Programmed
b. Information system
c. Centralised
d. None of these
c. CentralisedAnswer
Q79. Which one of the following is related to the vision and mission of the organisation and its business strategy?
a.Tactical decision
b. Operational decision
c. Programmed decision
d. Strategic decision
d. Strategic decisionAnswer
Q80. ________________ decisions are repetitive in nature and are made on a regular basis.
a. Information system
b. Programmed
c. In the organisational context, leadership is an ability of an individual to influence an employee or a group of employees toward the attainment of a vision or a set of goals.
d. None of these
b. ProgrammedAnswer
Q81. Non-programmed decisions are made by lower management.
a. True
b. False
b. FalseAnswer
Q82. Rational decision making results in innovation and creativity, which enable an organisation to respond quickly to changes in the business environment.
a. True
b. False
a. TrueAnswer
Q83. Which one of the following is not a resource?
a. Men
b. Money
c. Machines
d. Marketing
d. MarketingAnswer
Q84. An _________________ is a set of interrelated components that collects, stores, processes, generates, and disseminates information for effective business decision making.
a. Information system
b. Annual Report
c. Ledger
d. None of these
a. Information systemAnswer
Q85. DSS is a computerised system that helps in making decisions related to day-to-day administrative and business activities performed in an organisation.
a. True
b. False
b. FalseAnswer
Q86. Define leadership in an organisational context.
a. Leadership is an ability of an individual to influence team member for best productivity in any condition.
b. Leadership is the art of motivating a group for increase production
c. In the organisational context, leadership is an ability of an individual to influence an employee or a group of employees toward the attainment of a vision or a set of goals.
d. None of these
c. In the organisational context, leadership is an ability of an individual to influence an employee or a group of employees toward the attainment of a vision or a set of goals.Answer
Q87. “Leadership is the ability to exert interpersonal influence by means of communication towards achievement of goals.”- Identify the speaker of these words.
a. Phillip
b. Koontz and O’Donnell
c. Bill Smith and Mikel Harry
d. None of these
b. Koontz and O’DonnellAnswer
Q88. ______________includes leaders who undertake the responsibility of executing plans and strategies within functional areas.
a. Operational-level leaders
b. Management, leadership
c. A manager follows transactional style of working, while a leader follows transformational style of working
d. None of these
a. Operational-level leadersAnswer
Q89. In which style of leadership leaders give complete freedom to subordinates to set their individual goals and perform accordingly?
a. Action-oriented leadership
b. Democratic leadership
c. Free-rein leadership
d. Autocratic leadership
c. Free-rein leadershipAnswer
Q90. Charismatic leaders use their personal charm to inspire others towards the accomplishment of goals and objectives.
a. True
b. False
a. TrueAnswer
Q91. _____________ is all about handling complexity, while _____________ is about managing change.
a. People, company
b. Team, people
c. Management, leadership
d. None of these
c. Management, leadershipAnswer
Q92. Managers consider it natural to encounter risks that must be dealt to get the work done.
a. True
b. False
b. FalseAnswer
Q93. Distinguish between a manager and a leader on the basis of style. Which one is best answer.
a. A manager is common man, while a leader is extra ordinary man
b. A manager follows transactional style of working, while a leader follows transformational style of working
c. A manager is a staff member, while a leader is owner
d. None of these
b. A manager follows transactional style of working, while a leader follows transformational style of workingAnswer
Q94. What is the main aim of working in teams? Select most suitable.
a. The main aim of working in teams is grow financially
b. The main aim of working in teams is to combine the skills and talents of people to achieve a common purpose effectively
c. The main aim of working in teams can enjoy as team membership.
d. None of these
b. The main aim of working in teams is to combine the skills and talents of people to achieve a common purpose effectivelyAnswer
Q95. Leaders develop ____________ skills of team members using various tools, such as group discussions, one-on-one sessions, and role plays.
a. Participative management
b. Coordination, integration
c. Communication
d. None of these
c. CommunicationAnswer
Q96. To develop the skills of team members, leaders should delegate authority of decision making to members.
a. True
b. False
a. TrueAnswer
Q97. With an increase in competition and awareness of employees, a need for __________________ was felt for the successful accomplishment of organisational goals and objectives.
a. Participative management
b. Coordination, integration
c. Leaders communicate employees clearly what needs to be done and encourage them to take responsibility for decision making. It leads to a consultative environment in an organisation rather than the traditional direct command system
d. None of these
a. Participative managementAnswer
Q98. Group decision making requires effective _____________and ______________of group members.
a. Motivation, appraisal
b. Motivation, promotion
c. Coordination, integration
d. None of these
c. Coordination, integrationAnswer
Q99. Discuss the role of leadership in developing a consultative environment in an organisation.
a. Leaders communicate employees clearly what needs to be done and encourage them to take responsibility for decision making. It leads to a consultative environment in an organisation rather than the traditional direct command system
b. Leaders responsible for meeting the sales targets of the organization
c. Leaders responsible for rapidly, efficiently and safely performing various duties under emergency conditions frequently involving considerable hazard.
a. Leaders communicate employees clearly what needs to be done and encourage them to take responsibility for decision making. It leads to a consultative environment in an organisation rather than the traditional direct command systemAnswer
Q100. _______________can be defined as a basic psychological process or an internal feeling that helps individuals to attain their personal and professional goals in an efficient manner.
a. W. G. Scott
b. The Maslow’s need hierarchy theory and Herzberg’s motivation-hygiene theory are two important traditional theories of motivation.
c. Motivation
d. None of these
c. MotivationAnswer
Q101. “Motivation means a process of stimulating people to action to accomplish desired goals.”- Identify the speaker of these words.
a. Thomas
b. W. G. Scott
c. Ford
d. None of these
b. W. G. ScottAnswer
Q102. Motivated employees are more likely to switch to other organisations.
a. True
b. False
b. FalseAnswer
Q103. Which of the following is basically an employee’s perception about how well his/her job meets his/her expectations?
a. Job satisfaction
b. Good corporate image
c. Development of friendly relationships
d. Low absenteeism
a. Job satisfactionAnswer
Q104. Traditional theories explain motivation in terms of the financial factor only.
a. True
b. False
a. TrueAnswer
Q105. Name the two important traditional theories of motivation.
a. Dissatisfiers/hygiene factors/maintenance factors/extrinsic factors
b. Motivation seekers
c. The Maslow’s need hierarchy theory and Herzberg’s motivation-hygiene theory are two important traditional theories of motivation.
d. None of these
c. The Maslow’s need hierarchy theory and Herzberg’s motivation-hygiene theory are two important traditional theories of motivation.Answer
Q106. Which needs include needs for internal esteem factors, such as self-respect, autonomy, and achievement as well as external esteem factors, such as status, recognition, and attention?
a. Social needs
b. Esteem needs
c. Safety needs
d. Self-actualisation needs
b. Esteem needsAnswer
Q107. ___________ are the factors whose absence can cause dissatisfaction among employees.
a. Motivation seekers
b. Dissatisfiers/hygiene factors/maintenance factors/extrinsic factors
c. Need for Achievement (NAch)
d. None of these
b. Dissatisfiers/hygiene factors/maintenance factors/extrinsic factorsAnswer
Q108. _____________ are people who are primarily motivated by intrinsic factors, such as advancement and achievement.
a. Motivation seekers
b. Need for Achievement (NAch)
c. Equity theory of motivation
d. None of these
a. Motivation seekersAnswer
Q109. Which of the following theory states that multiple needs can act as motivators at the same time and attempt to satisfy higher order needs, which can result in the regression of lower order needs?
a. The Existence, Relatedness and Growth (ERG) theory
b. The Maslow’s need hierarchy theory
c. Herzberg’s motivation-hygiene theory
d. McClelland’s theory of needs
a. The Existence, Relatedness and Growth (ERG) theoryAnswer
Q110. Individuals with high _____________ get motivated if they are given challenging tasks because they are creative, hardworking and open minded.
a. Equity theory of motivation
b. Job Rotation
c. Need for Achievement (NAch)
d. None of these
c. Need for Achievement (NAch)Answer
Q111. _____________ theory states that individuals compare their job inputs and results with that of others.
a. Equity theory of motivation
b. Job Rotation
c. Change management
d. None of these
a. Equity theory of motivationAnswer
Q112. ________________is a technique wherein employees are assigned different roles and responsibilities to retain their interest in the work.
a. Change management
b. Following up is the last step of change management process
c. Job Rotation
d. None of these
c. Job RotationAnswer
Q113. Job enrichment allows employees to share some responsibilities of their superiors.
a. True
b. False
a. TrueAnswer
Q114. _____________ can be defined as a systematic approach to defining and implementing procedures for dealing with change in an organisation.
a. Change management
b. Following up is the last step of change management process
c. Emotional resistance
d. None of these
a. Change managementAnswer
Q115. What is the last step of the change management process?
a. Emotional resistance
b. Organisational culture
c. Following up is the last step of change management process
d. None of these
c. Following up is the last step of change management processAnswer
Q116. External forces are present within the organisation.
a. True
b. False
b. FalseAnswer
Q117. Which type of resistance is tackled by convincing employees about the positive outcomes of change?
a. Organisational culture
b. Emotional resistance
c. Symptoms of resisting change are poor performance, disinterest towards the work, increased absenteeism, shutdowns and strikes
d. None of these
b. Emotional resistanceAnswer
Q118. An organisation’s styles, values, and beliefs are a part of________________
a. Symptoms of resisting change are poor performance, disinterest towards the work, increased absenteeism, shutdowns and strikes
b. Organisational development
c. Organisational culture
d. None of these
c. Organisational cultureAnswer
Q119. What are the symptoms of resisting change?
a. Symptoms of resisting change are poor performance, disinterest towards the work, increased absenteeism, shutdowns and strikes
b. Symptoms of resisting change are good performance
c. Symptoms of resisting change due to best performance
d. None of these
a. Symptoms of resisting change are poor performance, disinterest towards the work, increased absenteeism, shutdowns and strikesAnswer
Q120. An approach to enhance organisational effectiveness using behavioural science knowledge is called ________________
a. Organisational
b. Organisational development
c. Leaders
d. None of these
b. Organisational developmentAnswer
Q121. Both change management and organisational development lay emphasis on improving the performance and efficiency of an organisation.
a. True
b. False
a. TrueAnswer
Q122. Organisational development focuses only on individual level.
a. True
b. False
a. TrueAnswer
Q123. Change takes place at three levels, namely individual, group, and ________________
a. Leaders
b. Promoter
c. Organisational
d. None of these
c. OrganisationalAnswer
Q124. Change cannot be implemented without leadership efforts.
a. True
b. False
a. TrueAnswer
Q125. Who are change agents?
a. Leaders
b. Promoter
c. Management and information system
d. None of these
a. LeadersAnswer
Q126. The leadership style should be customised as per the behaviour of employees in a particular organisation.
a. True
b. False
a. TrueAnswer
Q127. Leaders are also called as __________ of change
a. Promoter
b. Management and information system
c. Information
d. None of these
a. PromoterAnswer
Q128. In order to understand the concept of MIS, it is necessary to understand two terms ________ and _________ separately.
a. Information
b. Knowledge base, reasoning mechanism
c. Management and information system
d. None of these
c. Management and information systemAnswer
Q129. Information is a collection of facts, figures, objects, symbols, and events that have been gathered from different sources.
a. True
b. False
b. FalseAnswer
Q130. Information that is error-free, correct, and based on facts is called:
a. Accurate information
b. Timely information
c. Relevant information
d. Complete information
a. Accurate informationAnswer
Q131. When data is processed and converted into a form that has a specific meaning, it becomes ___________
a. Knowledge base, reasoning mechanism
b. Information
c. Reasoning mechanism, human knowledge
d. None of these
b. InformationAnswer
Q132. What are the two components of an expert system?
a. Reasoning mechanism, human knowledge
b. Knowledge base, reasoning mechanism
c. Communication, DSS
d. None of these
b. Knowledge base, reasoning mechanismAnswer
Q133. An expert system uses a _________, while a traditional computer system requires _____________
a. Communication, DSS
b. Software, Hardware
c. Reasoning mechanism, human knowledge
d. None of these
c. Reasoning mechanism, human knowledgeAnswer
Q134. An expert system is able to interpret complicated data like sonar data and geophysical measurements.
a. True
b. False
a. TrueAnswer
Q135. In which of the following phase, all the possible solutions to the problem are identified:
a. Intelligence phase
b. Design phase
c. Choice phase
d. User interface
b. Design phaseAnswer
Q136. Which type of decision support system is designed to help internal teams in an organisation using Web or client-server technology?
a. Communication-driven DSS
b. Software
c. GDSS
d. None of these
a. Communication-driven DSSAnswer
Q137. Knowledge-driven DSS is a complex decision support system as it helps in evaluating various decisions considered by the management and selecting the best one.
a. True
b. False
b. FalseAnswer
Q138. _________ is a collection of various mathematical and analytical tools that helps in retrieving information from the database.
a. GDSS
b. SoftwareAnswer
c. Software
Q139. _________ can be defined as an information system that is designed to support decisions made by groups.
a. MIS
b. GDSS
c. DIS
d. None of these
b. GDSSAnswer
Q140. Which component of GDSS comprises physical devices of a computer system, such as monitors, servers, electronic display boards, keyboards, and audio-visual equipment?
a. Software
b. Hardware
c. People
d. Network
b. HardwareAnswer
Q141. The implementation of GDSS requires huge cost, time, and efforts.
a. True
b. False
a. TrueAnswer
