LS0813: One of the most prevalent forms of information gathering in the workplace is monitoring employees’ work and technology which has afforded employers enormous abilities to do so efficiently. Whether it is email monitoring, internet use monitoring, random telephone call monitoring or CCTV. Globally an astonishing 50 % of large companies (those with 20,000 or more workers) actually have people on staff to read the contents of outgoing emails, much of it on an occasional/ random basis. The most prevalent subject of monitoring though is ‘internet use’; nearly 76% companies do so. Most of them notify their workers about it, many also have an internet access policy typically prohibiting employees’ access to pornography, online chat forums,

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Question: One of the most prevalent forms of information gathering in the workplace is monitoring employees’ work and technology which has afforded employers enormous abilities to do so efficiently. Whether it is email monitoring, internet use monitoring, random telephone call monitoring or CCTV. Globally an astonishing 50 % of large companies (those with 20,000 or more workers) actually have people on staff to read the contents of outgoing emails, much of it on an occasional/ random basis. The most prevalent subject of monitoring though is ‘internet use’; nearly 76% companies do so. Most of them notify their workers about it, many also have an internet access policy typically prohibiting employees’ access to pornography, online chat forums,
gaming, investing or shopping at work. What according to you what are the 5 key reasons for the firms to monitor employee’s technology usage? Is business being responsible at workplace if it does so? Give reasons for your answer.


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