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1. John is ready to travel for his new assignment to India. While he had been visiting India often during last 3 years of company expansion, he had been communicating primarily with his colleagues. But in his new role as a business head in Hyderabad, his responsibilities include being directly involved in customer and distributor communication. John will be delivering some formal presentations to the customers and will be conducting some semi- formal meetings with potential distributors. All these interactions will be in mixed groups.
John obviously does not know the language spoken by these people and hence is worried about the difference in his accent being understood by those people and vice versa.
Please share some tips and insights for communicating across cultures. (10 Marks)
2. Malti is a manager with Taraasha Inc. A high-end jewelry designer company. The company is more into exporting and customizing jewelry for celebrity customers, Malti thinks, it will help them to make more ready to wear sets, jewelry pieces and participate in high end exhibition events. Her boss asks her to submit a report for the same idea. Malti knows that while she will have to present an objective report about her findings based on her observations, she must make this document more in the form of a proposal. Please help Malti with some clarity on drafting the content for a report and proposal. (10 Marks)
3. Saanvi is appointed to conduct writing workshops for teenage students. The participants come from a good understanding of literature studies and understand linguistics very well. While checking on the students’ previous work, Saanvi understands that the students’ level of use of language is very well developed, there are some weak spots in how they develop ideas. Answer two questions given below based about developing messages.
a. Describe in detail five techniques for developing paragraphs. (5 Marks)
MCQ, Quiz and sample paper for term end exam of Business Communication
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