AID21863: Case Study – Mr. Michael is the HR Manager at a Pet Supply wholesaler. Mr. James is a salesperson at the organization and an invaluable member of the team due to him in last financial year company saw about 20 percent hike in the sales resulting in company revenue alone. Everybody likes Mr. James due to his friendly nature, competent attitude, and professional behaviour.
Training is an important part of the company, and an e-mail was sent last month that said if employees do not complete the required safety training by November 1, they would be let go.
It is November 15, and it has just come to Mr. Michael’s attention that Mr. James has not completed the online safety training that is required for his job. When he approaches him about it, he says, “I am the best salesperson here; I can’t waste time doing training. I already know all the safety rules anyway.”
Would Mr. Michael let go Mr James, as stated in the e-mail? How would you as Mr. Michael handle this?
a. Why is important to train employees including an efficient employee like Mr. James?
b. How beneficial will be training session for Mr. James?
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