Case Study – Barbara is an experienced manager in her company. She has recently been promoted. One of her new responsibilities includes making a quarterly progress report to her division of 100 employees. Barbara is very nervous speaking in front of people. She is even not confident to handle questions of the audience.
a. What can be done to overcome Barbara’s Stage Fear? (5 Marks)
b. How should Barbara handle questions of the audience? (5 Marks)
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