Question: The Healthcare sector is one the most prominent in the service sector. Many processes are involved in this sector by various organisation. Hence it becomes critical for Healthcare Institutes to plan their processes in different ways to provide the best possible services to their customers. Highlight the attempts of these organisations from the following aspects as given below.
a. Discuss the elements that need to be planned in a Service Framework of a Healthcare setup.
b. To ensure that all processes will run effectively and error free, how can healthcare services adopt the concept of Service Design (Blueprinting) for their service operations.
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