AID18830 Gokuul Industries is known for its innovative products.

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Gokuul Industries is known for its innovative products. In recent times some of its products failed to meet its customers’ expectations resulting in an increase in the new product development time. Suggest a quality management technique that Gokuul Industries can use to understand its customer’s needs, translate them into product features and quality plan for the products while keeping the competitors’ performance in view.
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