Academic MBA Question:
Question: Company X is dealing with lot of inventory & service issues and customers are complaining on the stock out of lot of key skus. At the same time, company’s slow moving and obsolete inventory (SLOB) is increasing. You have been called by General Manager of the Sales Function and has been asked to “fix the issues”. You are a Customer Service and Planning Lead of your company. What approach will you be suggesting to address the service levels issue?
Academic Assignment Answer: