Academic MBA Question:
Q: What are the factors which are considered important by an organisation while evaluating quality in Service Operations? Elaborate your answer with an example of a Healthcare Institute.
Academic Assignment Answer:
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AID10001: A chartered Accountant applies for a job in two firms X and Y. He estimates that the profitability of his being selected in firm X is 0.7. and being rejected in Y is 0.5 and the probability that at least one of his applications rejected is 0.6. What is the probability that he will be selected in one of the firms.
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