Academic MBA Question:
Q3. One of your imported cargo got cleared from the customs and enroute your factory the truck got completely wet due to heavy rain in spite of the truck covered with tarpaulin. Your quality control dept. inspected the cargo at the factory and rejected the same. Now You need to recover the entire cost from the insurance. Your boss advises you to sell the cargo in scrap and claim insurance immediately.
a. Is it right to dispose the cargo before insurance survey? Please explain to the management the process of insurance claim as undue pressure on you will not work
b. Please explain the documental procedure to file a claim to your management so that you will get some time to complete the process