QN1. Change efforts to overcome the pressures of both individual resistance and group conformity is called: a) Refreezing b) Mobilizing c) Unfreezing d) Planned change AnswerAnswer: c) Unfreezing QN2. “First-order change” is change that: a) Is multidimensional, multilevel, discontinuous, and radical b) Provides insight into the ability of some individuals to resist change c) Is…
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